Shipping & Delivery Policy
Last updated: June 2025
Processing
1–2 business days
Standard Delivery
5–7 business days
Express Delivery
2–3 business days
Ships To
All India
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation (or after order placement for COD orders). Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with tracking details once your order has been dispatched.
2. Shipping Methods & Timelines
We offer the following shipping options at checkout:
| Method | Estimated Delivery | Charge |
|---|---|---|
| Standard Shipping | 5–7 business days | ₹49 (Free above ₹499) |
| Express Shipping | 2–3 business days | ₹99 |
* Delivery timelines are estimates and may vary due to courier delays, remote locations, or unforeseen circumstances.
3. Shipping Charges
- Free standard shipping on all orders above ₹499.
- Orders below ₹499 attract a standard shipping fee of ₹49.
- Express shipping is available at ₹99 for all order values.
- Shipping charges are displayed clearly at checkout before payment.
4. Delivery Coverage
We ship to all serviceable pin codes across India. During checkout, you can verify if your pin code is serviceable. Some remote or rural areas may have extended delivery timelines of up to 10–12 business days.
We currently do not offer international shipping.
5. Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your shipment. You can also contact us with your Order ID for tracking assistance.
6. Delivery Attempts
Our courier partners will attempt delivery up to 3 times. If delivery is unsuccessful after 3 attempts (due to incorrect address, recipient unavailable, etc.), the package will be returned to us.
- For prepaid orders returned to us, we will contact you to arrange re-delivery (additional shipping charges may apply) or issue a refund minus the original shipping cost.
- For COD orders returned to us, no charge is applicable.
7. Damaged or Lost Shipments
If your order arrives damaged, please photograph the damage and contact us within 48 hours of delivery. We will arrange a replacement or refund as per our Refund Policy.
In the rare event that your shipment is lost in transit, please contact us and we will investigate with the courier and resolve the issue within 7–10 business days.
8. Contact Us
For any shipping or delivery queries, please reach out to us:
- Email: [email protected]
- Phone / WhatsApp: +91 62381 63396
- Hours: Monday – Saturday, 9:00 AM – 6:00 PM IST